Shipping policy

Shipping Policy

Last Updated: August 15, 2026

At Averelle37, we aim to make your shopping experience simple and convenient by providing free worldwide shipping.

1. Free Worldwide Shipping

We currently offer free shipping to customers worldwide.

There is no standard shipping fee added to eligible orders during checkout.

2. Estimated Delivery Time

Our estimated delivery timeframe is:

7–10 days

This is an estimated delivery window rather than a guaranteed delivery date.

Actual delivery times may vary depending on:

Destination country
Local carrier operations
Customs processing
Weather conditions
Public holidays
Transportation delays
Incorrect or incomplete shipping information
Other circumstances outside our reasonable control

3. Order Processing

Orders are processed after successful payment confirmation.

Processing and dispatch times may vary depending on product availability, order volume, holidays, and operational circumstances.

Once your order has been dispatched, applicable tracking information may be provided when available.

4. Tracking Information

When tracking information is available, it may be provided to the email address associated with your order.

Tracking updates can sometimes take time to appear after a shipment has been handed to the carrier.

If tracking information does not immediately show movement, please allow additional time for the carrier's system to update.

5. Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully verify:

Full name
Street address
Apartment, suite, or unit number
City
State or province
Postal code
Country
Contact information

If you realize that your shipping information is incorrect after placing an order, contact us as soon as possible at support@averelle37.shop.

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

6. Delayed Shipments

Although most orders are expected to arrive within the estimated 7–10-day timeframe, unexpected delays can occasionally occur.

These may include carrier disruptions, customs delays, severe weather, transportation issues, peak shopping periods, and other events outside our control.

If your order appears significantly delayed, please contact our support team so we can help review the shipment status.

7. Customs and Import Requirements

International shipments may be subject to customs procedures, import requirements, or other regulations imposed by the destination country.

Customers are responsible for complying with applicable local laws and requirements.

Any applicable duties, taxes, or customs charges imposed by a destination country, where applicable, are generally the responsibility of the recipient unless otherwise required by law.